Privacy Policy

Effective Date: September 2024


1. INTRODUCTION

1.1 Our Contact Details

This website (www.unboxedpsychology.com) is owned and operated by Unboxed Psychology Ltd, a company registered in England and Wales.

Registered Office:
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ

Company Number: 15781806

ICO Registration Number: ZB801409

For any questions regarding this Privacy Notice or how we process personal data, please contact us at:

Email: info@unboxedpsychology.com


1.2 Purpose of this Privacy Notice

This Privacy Notice explains how Unboxed Psychology collects, uses, stores, and protects your personal information when you visit our website, contact us, or engage our consultancy services.

We are committed to protecting your privacy and processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. WHAT DATA WE COLLECT AND HOW

We currently collect and process the following categories of personal information:

Profile and Identity Data

  • First name and surname
  • Job title
  • Organisation name

 

Contact Data

  • Email address
  • Business contact details


Technical Data

When you visit our website, we may collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage information

This information helps us maintain website security and functionality.


Communication Data

We may retain records of communications between you and Unboxed Psychology, including:

  • Emails
  • Website contact form submissions
  • Project-related communications

 

Most personal data we process is provided directly by you.


3. HOW WE USE YOUR PERSONAL DATA

3.1 Our Data Uses

Enquiries and New Business Discussions

Data Used

  • Profile and Identity Data
  • Contact Data
  • Communication Data


Lawful Basis

  • Legitimate Interests


Reason

We need to process this information to communicate with individuals and organisations regarding consultancy enquiries, proposals, collaborations, and potential projects.


Website Management and Security

Data Used

  • Technical Data

Lawful Basis

  • Legitimate Interests


Reason

We process limited technical information to maintain the security, functionality, and performance of our website.


3.2 Change of Purpose

We will only use your personal data for the purposes for which it was collected unless we reasonably consider another use to be compatible with the original purpose.

If we need to use your information for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.


4. WHO WE SHARE YOUR DATA WITH

4.1 Sharing Personal Data

We do not sell, rent, or trade personal information.

We may share personal data with:

  • IT, website hosting, and technology providers
  • Regulatory, legal, or public authorities where required by law

Any third parties processing personal data on our behalf are required to maintain appropriate confidentiality, security, and data protection measures.

We may also share personal data where required to establish, exercise, or defend legal claims.


5. INTERNATIONAL DATA TRANSFERS

Some of the systems and service providers we use may store or process data outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place and that any transfer complies with applicable UK data protection legislation.


6. DATA SECURITY

6.1 How We Protect Your Personal Data

We take information security seriously and implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, loss, or destruction.

These measures may include:

  • Password-protected devices and systems
  • Multi-factor authentication
  • Encrypted devices and secure cloud storage
  • Access controls limiting data access to authorised personnel only
  • Firewalls and anti-virus protection
  • Regular software updates and security monitoring
  • Procedures for identifying, managing, and responding to data breaches

Where third-party systems are used to store or process personal information, we take reasonable steps to ensure they maintain appropriate security standards.

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Any transmission of personal data is undertaken at your own risk.

If you believe your interaction with us is no longer secure, please contact us immediately.

 

7. HOW LONG WE RETAIN YOUR DATA

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including legal, regulatory and business requirements.

When personal data is no longer required, it will be securely deleted or destroyed.

 

8. YOUR RIGHTS

8.1 Your Rights Under Data Protection Law

Under UK data protection law, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Request restriction of processing
  • Object to processing in certain circumstances
  • Withdraw consent where processing is based on consent

You are not normally required to pay a fee to exercise your rights.

If you make a request, we will respond within one month unless an extension is permitted under applicable data protection legislation.

To exercise any of your rights, please contact:

Email: info@unboxedpsychology.com


8.2 How to Make a Complaint

If you have concerns about how Unboxed Psychology handles your personal information, please contact us first so that we can attempt to resolve the matter.

You also have the right to make a complaint to the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://www.ico.org.uk

 

9. COOKIES

Our website may use cookies or similar technologies to improve functionality, user experience, security, and website performance.

Where cookies are used, visitors will be provided with information and consent options through our website cookie banner.

For further information, please see our Cookie Policy.

 

10. CHANGES TO THIS PRIVACY NOTICE

We keep this Privacy Notice under regular review and may update it from time to time.

Any changes will be published on this page together with the revised date shown at the top of this notice.

This Privacy Notice was first effective in September 2024.

 

Unboxed Psychology Ltd
Company Number: 15781806
ICO Registration Number: ZB801409
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Website: www.unboxedpsychology.com
Email: info@unboxedpsychology.com